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Need help with your Tuning Techniques order? Find guidance below or email walter@tuningtechniques.net.

Order status

We typically take 1–3 business days for handling and processing your order. For help with your order status, email us with your order number.

Shipping estimates

The typical delivery time frame is 10–20 business days. Transit time varies by location. Please allow extra time during busy seasons; postal delays, customs, distance, and natural disasters may cause further delays. Read our Shipping Policy for full details.

Tracking and delayed deliveries

Tracking numbers will be sent as soon as we are able to ship your order. Tracking information, including the carrier, is provided with every order. If delivery takes longer than the estimates in our Shipping Policy, or your package has not arrived, please email us for assistance. See our Shipping Policy and Return & Refund Policy for the applicable details.

Made-to-order items and sizing

Every item is printed on demand specifically for you. Please review our size guide carefully before ordering. We are unable to accept returns or exchanges for incorrect sizing or change of mind, and we do not offer size or color exchanges. Read our Return & Refund Policy for full details.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, or incorrect, contact us within 30 days of receiving your order at walter@tuningtechniques.net. Include your order number and a clear photo of the issue.

Our Return & Refund Policy states that we will replace or refund your order at no cost to you, and items do not need to be returned in these cases. Please see the full policy for its terms and exclusions.

Contact and next steps

  1. Email walter@tuningtechniques.net with your order number and a description of what you need help with. For damaged, defective, or incorrect items, include a clear photo.
  2. For delivery delays, we will do everything we can to help resolve situations within our control. For damaged, defective, or incorrect items, the replacement or refund steps above apply, subject to our Return & Refund Policy.
  3. Approved refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or card provider.