Rotary Generations Vol. 1 – Community Edition

What locations do you ship to?

Lucky for you, we are currently offering worldwide shipping on every order! We package & ship orders to nearly every country across the globe but transit time will vary from location to location. 

How long does an order take to arrive once shipped?

All orders are processed & shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-3 business days for handling & processing your order. The typical delivery time frame is anywhere from 10-20 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out to walter@tuningtechniques.net for additional assistance in this matter. 

Will I receive a tracking number for my package?

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.

What do I do if my order is lost in the mail?

Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Are there any hidden customs fees or import taxes?

All prices on our webpage are displayed in your countries currency with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Extended Delays

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.

RETURN & REFUND POLICY

At Tuning Techniques, every item is printed on demand specifically for you. Because of this, we are unable to accept returns or exchanges for incorrect sizing or change of mind. We strongly encourage customers to review our size guide carefully before placing an order.

Damaged, Defective, or Wrong Items We stand behind the quality of every order. If your item arrives damaged, defective, or incorrect, please contact us within 30 days of receiving your order at walter@tuningtechniques.net with:

• Your order number
• A clear photo of the issue

We will replace or refund your order at no cost to you. Items do not need to be returned in these cases.

Exchanges We do not offer size or color exchanges as each item is made to order. Please double-check sizing using our size guide before purchasing.

Refunds Approved refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or card provider.

Sale Items & Gift Cards We do not accept returns or issue refunds on sale items or gift cards.

European Union Customers If your order is shipped to the EU, you have the right to cancel within 14 days of receiving your item under EU consumer law.

Questions? Contact us anytime at walter@tuningtechniques.net — we're happy to help.